IT/Admin Officer

Associates in Development (AiD) Pvt. Ltd.

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Posted date	17th December, 2025	Last date to apply	17th January, 2026
Country	Pakistan	Locations	Islamabad
Category	Information and Communications Technology
Type	Full Time	Position	1

About AiD

Associates in Development (AiD) Pvt. Ltd. is an international consulting organization with its Head Office in Islamabad, Pakistan and affiliated offices in the UK and the US. Established in 1992, the firm provides development and management consulting services in the areas of 1) Engineering and Infrastructure, 2) Social Sectors and 3) Environment. Widely respected for high quality multi-disciplinary work, our clients include large multi-lateral and bi-lateral donor organizations, major public sector agencies, and a varied range of globally active consulting and contracting firms. Geographically, the company work spans all four provinces of Pakistan, Azad Jammu and Kashmir (AJK) and Gilgit Baltistan (GB).

Job Details

Position	IT/Admin Officer
Contract Type	Full-time
Location and Number of Positions	Base Station	Number of Positions
	Islamabad	01
Qualification Requirements	BS in IT (or equivalent) with 2-3 years of experience in similar work. Excellent interpersonal and communications (oral and written) skills Resident of Islamabad/Rawalpindi
Job description	1. Domain, Website & Email Management Administer the organization's domain(s), DNS, and hosting platforms (e.g., Cloud flare, A2 Hosting). Compile and maintain an updated list of all AiD email accounts assigned to staff. Manage email systems (e.g., Google Workspace, cPanel mail), ensuring deliverability (SPF, DKIM, DMARC) and timely resolution of OTP and access issues. Maintain and secure generic/shared IT accounts for system-based access (not tied to individuals). Coordinate with third-party providers or consultants as needed for hosting, email, or migration support. 2. Network & Infrastructure Support Set up, configure, and maintain local networks, routers, switches, and internet services. Ensure network availability, speed, and security across office locations. 3. IT Systems and Data Security Implement and monitor IT security protocols (e.g., firewalls, antivirus, backups, password policies). Regularly review and update access rights and credentials for cloud services and internal systems. Ensure data integrity, backup, and recovery processes are in place. 4. User Support & Helpdesk Serve as the primary contact for internal IT support, hardware, software, email, connectivity. Train and assist users in using standard systems and troubleshooting common issues. 5. Software & Asset Management Maintain inventory of IT equipment and software licenses (if any). Recommend procurement or upgrades of hardware/software as needed. 6. Documentation & Reporting Maintain documentation of system configurations, passwords, SOPs, and troubleshooting guides. Provide regular updates on IT status, risks, and needs to management. 7. Admin Support Keep inventory records of all Head Office/Projects assets including office equipment, installations, IT equipment Ensuring that all furniture’s and equipment including air conditioners, generator, Solar system, UPS, electric equipment’s and Lift etc are properly operating and are regularly repaired. Sharing Monthly admin tracker with management after taking feedback from respective admin team. Assist in the recent repair and Maintenance activities and procurement of E-11 Building and 602.